IMPORTANT ANNOUNCEMENT - For information about the Biden-Harris Student Debt Relief Plan and Income Driven Repayment (IDR) CLICK HERE.
How we collect information
We collect personally identifiable information that you provide to us by email, Web site forms, or other electronic means. Personally identifiable information is information that can specifically identify you, such as your name, phone number, address, email address, date of birth, income, account number, Social Security number, or driver’s license number. If you email us at email@example.com (email contact links on our Web site use this address), we will automatically receive your email address. We will use it to respond to you by email.
We collect information related to your use of our Web site using HTTP cookies, Adobe Flash cookies, web beacons, and log information. When you visit our Web site, we collect information including, but not limited to, your domain name, your Internet Protocol (IP) address, Internet sites that linked you to our Web site, the browser you use, and the pages of our Web site that you view. We may store this information in our Web site logs. This information helps us to determine what kind of information is most useful to our Web visitors. We do not collect personally identifiable information about you from your visit to the Web site unless you provide it to us.
We may receive information about you from third parties. This may include information about your interactions with our service providers or your use of our web applications, including our social networking applications or pages. We may combine information collected about you through one VSAC service with other information collected through another VSAC service or information collected through our service providers.
How we use information
We use the information you provide to respond to your request for information from VSAC; process loan and grant applications; service your account; send you service updates, marketing information, or reminders; comply with legal or regulatory requirements; measure, improve, and customize our services; fulfill other technical, logistical, financial, tax, legal, regulatory, compliance, administrative functions; and provide customer service.
We also use information gathered from logs and web beacons to monitor Web site performance; improve Web site design, functionality, and security; and assemble web analytics and activity trends. Web beacons are objects embedded into web pages that allow us to determine whether and for how long users view web pages. You may stop your browser from accepting web beacons. Your browser may have add-ons that may help you block web beacons. However, you may have limited functionality if you block cookies or web beacons set by our Web site.
How we share personal information
We do not share your personally identifiable information except as permitted by law. For example, we may share your personally identifiable information with individuals and companies we use to perform services on our behalf including, but not limited to, marketing assistance, data processing, sending postal mail, email or text messages, customer service, and collections. Any service providers we use must agree to keep such information confidential and not use it for any purpose we do not authorize. We may also share your information with schools, guarantors, and other government agencies if necessary to process your application for a grant or loan.
VSAC’s websites do not respond to a do-not-track setting or other mechanisms that provide the ability to exercise choice regarding the collection of personally identifiable information of your online activities over time and across third-party websites or online services. We do not collect or share personally identifiable information about your online activities over time and across different websites.
Use and Sharing of Information Relating to Social Networks
Please remember that when you interact with social networking applications or pages, you may have privacy controls at your disposal. When you publish content or information using a public setting on these social networking sites, you may be allowing everyone, including people off of those social networking sites, to access and use that information, and to associate it with you.
If personally identifiable information is accessed through our Web site, it is encrypted before it is transmitted over the Internet. To protect your personally identifiable information, we use technical and physical safeguards and train our employees.
Children’s Online Privacy
We do not knowingly collect information from children under the age of 13. We will delete any information from our systems if we learn that is from a child under the age of 13. Please visit the FTC’s Web site at www.ftc.gov to learn more about protecting children online.
Links to other sites
If you have questions about this Web site, please contact us.