Contact Us

 

To protect the health and safety of our customers and staff, effective Wednesday, March 18, 2020, our Resource Center in Winooski will be closed until further notice. 

VSAC is committed to providing you with the help and answers that you need.  Please call 800-642-3177 with questions or to schedule a phone appointment.

You can reach us Monday–Friday, 8:00 am to 4:30 pm.

Existing Federal & Private Loans
800-798-8722 or 802-655-4050

Phone self service options are available 24/7 for payments, account information and other loan transactions

New VSAC Student & Parent Loans
800-226-1029

You may also check the status of your loan application here.

Defaulted Loan Collections Department
800-954-2440 or 802-654-3787
Career & Education Outreach
877-961-4369 or 802-654-3793
Financial Aid Professionals
Visit our Financial Aid Professionals page for contact information.
Grants
800-882-4166 or 802-654-3750
Resource Center
800-642-3177 or 802-655-9602
Scholarships
888-253-4819 or 802-654-3798
VSAC General Contact Information
800-642-3177 or 802-655-9602
VSAC Publications
800-642-3177 and press 9 for the Resource Center
VT Higher Education Investment Plan (VHEIP)
1-800-637-5860

You may also find the answer to your question on our page of frequently asked questions.

See our FAQs
Loan correspondence (other than payments)

VSAC
PO Box 999
Winooski, VT 05404

Payment address

VSAC
PO Box 245
Brattleboro, VT 05302-0245

 

If your VSAC loan is in default, please send your payments to us at:

VSAC
PO Box 2000
Winooski VT 05404

Career & Education Outreach

VSAC – Career and Education Outreach
PO Box 2000
Winooski VT 05404

Defaulted Loan Collections Department

VSAC
PO Box 2000
Winooski VT 05404

Grants

VSAC – Grants
PO Box 2000
Winooski VT 05404

Resource Center

10 East Allen Street
Winooski VT 05404

Map and directions to the VSAC Resource Center (PDF)

Resource Center hours are: 8:00 am-4:30 pm, Monday–Friday

Scholarships

VSAC – Scholarships
PO Box 2000
Winooski VT 05404

Vermont Student Assistance Corporation
10 East Allen Street
PO Box 2000
Winooski VT 05404

 

You may also find the answer to your question on our page of frequently asked questions.

See our FAQs
Customer Service on Existing Federal and Private Loans

info@vsac.org

New Vermont Advantage Loans

info@vsac.org

Defaulted Loan Collections Department

collections@vsac.org

Financial Aid Professionals

Visit our Financial Aid Professionals page for contact information.

Grants
grants@vsac.org
Scholarships

scholarships@vsac.org

VSAC General Contact Information

info@vsac.org

VSAC Publications

publications@vsac.org

VT Higher Education Investment Plan (VHEIP)

VHEIPquestions@VHEIP.org

You may also find the answer to your question on our page of frequently asked questions.

See our FAQs
Fax

802-654-3765


TDD

800-281-3341 or 802-654-3766

You may also find the answer to your question on our page of frequently asked questions.

See our FAQs
VSAC will be closed for walk-ins effective Wednesday, March 18, 2020, in an effort to comply with social distancing guidelines. Please call us at 800-642-3177 with questions or to schedule a phone appointment.

10 East Allen Street
Winooski VT 05404

Map and directions to the VSAC Resource Center (PDF)

Resource Center hours are: 8:00 am-4:30 pm, Monday–Friday

A financial aid counselor is available Monday–Friday from 10:00 am–3:00 pm. Appointments can be scheduled by calling 802-655-9602 or 800-642-3177, emailing a request to info@vsac.org, or by stopping by in person. Walk-in time is available on a first come-first served basis. We recommend that you make an appointment; if you can't, we'll do our best to serve you! We suggest arriving by 2:30 to provide a better opportunity to meet with someone.

You may also find the answer to your question on our page of frequently asked questions.

See our FAQs

Send a Message

Your email address will not be published.

CAPTCHA

This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.