Contact Us

You can reach us Monday–Friday, 8:00 am to 4:30 pm.

Existing Federal & Private Loans
800-798-8722 or 802-655-4050

Phone self service options are available 24/7 for payments, account information and other loan transactions

New VSAC Student & Parent Loans
800-226-1029

You may also check the status of your loan application here.

Defaulted Loan Collections Department
800-954-2440 or 802-654-3787
Career & Education Outreach
877-961-4369 or 802-654-3793
Financial Aid Professionals
Visit our Financial Aid Professionals page for contact information.
Grants
800-882-4166 or 802-654-3750
Resource Center
800-642-3177 or 802-655-9602
Scholarships
888-253-4819 or 802-654-3798
VSAC Publications
800-642-3177 and press 9 for the Resource Center
VT529/VHEIP (Vermont Higher Education Investment Plan)
1-800-637-5860
General Inquiries
800-642-3177 or 802-655-9602
Public Affairs & Media Inquiries
802-542-2240 or 802-578-8029

You may also find the answer to your question on our page of frequently asked questions.

Loan correspondence (other than payments)

VSAC
PO Box 999
Winooski, VT 05404

Payment address

VSAC
PO Box 245
Brattleboro, VT 05302-0245

 

If your VSAC loan is in default, please send your payments to us at:

VSAC
PO Box 2000
Winooski VT 05404

Career & Education Outreach

VSAC – Career and Education Outreach
PO Box 2000
Winooski VT 05404

Defaulted Loan Collections Department

VSAC
PO Box 2000
Winooski VT 05404

Grants

VSAC – Grants
PO Box 2000
Winooski VT 05404

Resource Center

10 East Allen Street
Winooski VT 05404

Map and directions to the VSAC Resource Center (PDF)

Resource Center hours are: 8:00 am-4:30 pm, Tuesday-Thursday

Scholarships

VSAC – Scholarships
PO Box 2000
Winooski VT 05404

Vermont Student Assistance Corporation
10 East Allen Street
PO Box 2000
Winooski VT 05404

 

Public Affairs & Media Inquiries

VSAC – Public Affairs
PO Box 2000
Winooski VT 05404

You may also find the answer to your question on our page of frequently asked questions.

Customer Service on Existing Federal and Private Loans

info@vsac.org

New VSAC Student & Parent Loans

info@vsac.org

Defaulted Loan Collections Department

collections@vsac.org

Financial Aid Professionals

Visit our Financial Aid Professionals page for contact information.

Grants

grants@vsac.org

Scholarships

scholarships@vsac.org

VSAC Publications

publications@vsac.org

VT529/VHEIP (Vermont Higher Education Investment Plan)

VHEIPquestions@VHEIP.org

General Inquiries

info@vsac.org

Public Affairs & Media Inquiries

publicaffairs@vsac.org 

You may also find the answer to your question on our page of frequently asked questions.

Fax

802-654-3765


TDD

800-281-3341 or 802-654-3766

You may also find the answer to your question on our page of frequently asked questions.

Resource Center hours are: 8:00 am to 4:30 pm, Tuesdays, Wednesdays, & Thursdays. The Resource Center is closed on Mondays and Fridays.

A financial aid/loan counselor is available:

  • Tuesdays - 9:00am – 11:30am
  • Wednesdays - 1:30pm – 3:30pm
  • Thursdays - 9:00am – 11:30am

Appointments are highly encouraged and can be scheduled by calling 802-655-9602 or 800-642-3177, emailing a request to info@vsac.org, or by stopping by in person.

We’ll do our best to accommodate walk-ins but please be aware we may need to schedule you for a future appointment.

10 East Allen Street
Winooski VT 05404

Map and directions to the VSAC Resource Center (PDF)

You may also find the answer to your question on our page of frequently asked questions.

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