Contact Us
You can reach us Monday–Friday, 8:00 am to 4:30 pm.
- Customer Service on Existing Federal and Private Loans
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800-798-8722 or 802-655-4050
Phone self service options are available 24/7 for payments, account information and other loan transactions
- New Vermont Advantage Loans
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800-226-1029
You may also check the status of your loan application here.
- Defaulted Loan Collections Department
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800-954-2440 or 802-654-3787
- Career & Education Outreach
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877-961-4369 or 802-654-3793
- Financial Aid Professionals
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Visit our Financial Aid Professionals page for contact information.
- Grants
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800-882-4166 or 802-654-3750
- Resource Center
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802-655-9602 or 800-642-3177
- Scholarships
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888-253-4819 or 802-654-3798
- VSAC General Contact Information
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800-642-3177 or 802-655-9602
- VSAC Publications
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800-642-3177 ext. 2070 or 802-655-9602 ext. 2070
- VT Higher Education Investment Plan (VHEIP)
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1-800-637-5860
You may also find the answer to your question on our page of frequently asked questions.
- Loan correspondence (other than payments)
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VSAC
PO Box 999
Winooski, VT 05404 - Payment address
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VSAC
PO Box 7501
Bennington, VT 05201-7501If your VSAC loan is in default, please send your payments to us at:
VSAC
PO Box 2000
Winooski VT 05404 - Career & Education Outreach
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VSAC – Career and Education Outreach
PO Box 2000
Winooski VT 05404 - Defaulted Loan Collections Department
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VSAC
PO Box 2000
Winooski VT 05404 - Grants
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VSAC – Grants
PO Box 2000
Winooski VT 05404 - Resource Center
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10 East Allen Street
Winooski VT 05404Map and directions to the VSAC Resource Center (PDF)
Resource Center hours are: 8:00 am-4:30 pm, Monday–Friday
- Scholarships
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VSAC – Scholarships
PO Box 2000
Winooski VT 05404 - Vermont Student Assistance Corporation
- 10 East Allen Street
PO Box 2000
Winooski VT 05404
You may also find the answer to your question on our page of frequently asked questions.
- Customer Service on Existing Federal and Private Loans
-
info@vsac.org
- New Vermont Advantage Loans
-
info@vsac.org
- Defaulted Loan Collections Department
-
collections@vsac.org
- Financial Aid Professionals
-
Visit our Financial Aid Professionals page for contact information.
- Grants
- grants@vsac.org
- Scholarships
-
scholarships@vsac.org
- VSAC General Contact Information
-
info@vsac.org
- VSAC Publications
-
publications@vsac.org
- VT Higher Education Investment Plan (VHEIP)
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VHEIPquestions@VHEIP.org
You may also find the answer to your question on our page of frequently asked questions.
Fax
802-654-3765
TDD
800-281-3341 or 802-654-3766
You may also find the answer to your question on our page of frequently asked questions.
10 East Allen Street
Winooski VT 05404
Map and directions to the VSAC Resource Center (PDF)
Resource Center hours are: 8:00 am-4:30 pm, Monday–Friday
EFFECTIVE July 2019
Our Resource Center is currently being remodeled. We're open in a smaller setting during the hours listed above. Entry into the building is available on level 4 of the city’s parking garage. Customer parking is available on level 3. If the free VSAC spaces are full, please remain on level 3 and pay at the kiosk near the stairs.
Thank you for your patience during the construction.
Resource Center staff are available to answer questions about current education loans through VSAC, financial aid, and career and college planning.
A financial aid counselor is available Monday–Friday from 10:00 am–3:00 pm. Appointments can be scheduled by calling 802-655-9602 or 800-642-3177, emailing a request to info@vsac.org, or by stopping by in person. Walk-in time is available on a first come-first served basis. We recommend that you make an appointment; if you can't, we'll do our best to serve you! We suggest arriving by 2:30 to provide a better opportunity to meet with someone.
You may also find the answer to your question on our page of frequently asked questions.
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