COVID-19 updates & ways VSAC can help
Contact Us
To protect the health and safety of our customers and staff, effective Wednesday, March 18, 2020, our Resource Center in Winooski will be closed until further notice.
VSAC is committed to providing you with the help and answers that you need. Please call 800-642-3177 with questions or to schedule a phone appointment.
You can reach us Monday–Friday, 8:00 am to 4:30 pm.
- Existing Federal & Private Loans
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800-798-8722 or 802-655-4050
Phone self service options are available 24/7 for payments, account information and other loan transactions
- New VSAC Student & Parent Loans
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800-226-1029
You may also check the status of your loan application here.
- Defaulted Loan Collections Department
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800-954-2440 or 802-654-3787
- Career & Education Outreach
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877-961-4369 or 802-654-3793
- Financial Aid Professionals
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Visit our Financial Aid Professionals page for contact information.
- Grants
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800-882-4166 or 802-654-3750
- Resource Center
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800-642-3177 or 802-655-9602
- Scholarships
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888-253-4819 or 802-654-3798
- VSAC General Contact Information
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800-642-3177 or 802-655-9602
- VSAC Publications
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800-642-3177 and press 9 for the Resource Center
- VT Higher Education Investment Plan (VHEIP)
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1-800-637-5860
You may also find the answer to your question on our page of frequently asked questions.
- Loan correspondence (other than payments)
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VSAC
PO Box 999
Winooski, VT 05404 - Payment address
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VSAC
PO Box 245
Brattleboro, VT 05302-0245If your VSAC loan is in default, please send your payments to us at:
VSAC
PO Box 2000
Winooski VT 05404 - Career & Education Outreach
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VSAC – Career and Education Outreach
PO Box 2000
Winooski VT 05404 - Defaulted Loan Collections Department
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VSAC
PO Box 2000
Winooski VT 05404 - Grants
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VSAC – Grants
PO Box 2000
Winooski VT 05404 - Resource Center
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10 East Allen Street
Winooski VT 05404Map and directions to the VSAC Resource Center (PDF)
Resource Center hours are: 8:00 am-4:30 pm, Monday–Friday
- Scholarships
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VSAC – Scholarships
PO Box 2000
Winooski VT 05404 - Vermont Student Assistance Corporation
- 10 East Allen Street
PO Box 2000
Winooski VT 05404
You may also find the answer to your question on our page of frequently asked questions.
- Customer Service on Existing Federal and Private Loans
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info@vsac.org
- New Vermont Advantage Loans
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info@vsac.org
- Defaulted Loan Collections Department
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collections@vsac.org
- Financial Aid Professionals
-
Visit our Financial Aid Professionals page for contact information.
- Grants
- grants@vsac.org
- Scholarships
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scholarships@vsac.org
- VSAC General Contact Information
-
info@vsac.org
- VSAC Publications
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publications@vsac.org
- VT Higher Education Investment Plan (VHEIP)
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VHEIPquestions@VHEIP.org
You may also find the answer to your question on our page of frequently asked questions.
Fax
802-654-3765
TDD
800-281-3341 or 802-654-3766
You may also find the answer to your question on our page of frequently asked questions.
VSAC will be closed for walk-ins effective Wednesday, March 18, 2020, in an effort to comply with social distancing guidelines. Please call us at 800-642-3177 with questions or to schedule a phone appointment.
10 East Allen Street
Winooski VT 05404
Map and directions to the VSAC Resource Center (PDF)
Resource Center hours are: 8:00 am-4:30 pm, Monday–Friday
A financial aid counselor is available Monday–Friday from 10:00 am–3:00 pm. Appointments can be scheduled by calling 802-655-9602 or 800-642-3177, emailing a request to info@vsac.org, or by stopping by in person. Walk-in time is available on a first come-first served basis. We recommend that you make an appointment; if you can't, we'll do our best to serve you! We suggest arriving by 2:30 to provide a better opportunity to meet with someone.
You may also find the answer to your question on our page of frequently asked questions.
info@vsac.org
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