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Contact Us
The Reception Desk in VSAC's main lobby is open Mondays through Thursdays from 8:30 A.M. to 4:00 P.M. It is closed on Fridays. The Reception Desk can accept completed paperwork and payments as well as assist with appointment scheduling.
For in-person support and assistance, please see the Resource Center tab below.
You can reach us by phone Monday–Friday, 8:00 am to 4:30 pm.
- Existing Federal & Private Loans
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800-798-8722 or 802-655-4050
Phone self service options are available 24/7 for payments, account information and other loan transactions
- New VSAC Student & Parent Loans
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800-226-1029
You may also check the status of your loan application here.
- Defaulted Loan Collections Department
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800-954-2440 or 802-654-3787
- Career & Education Outreach
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877-961-4369 or 802-654-3793
- Financial Aid Professionals
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Visit our Financial Aid Professionals page for contact information.
- Grants
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800-882-4166 or 802-654-3750
- Resource Center
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800-642-3177 or 802-655-9602
- Scholarships
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888-253-4819 or 802-654-3798
- VSAC Publications
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800-642-3177 and press 9 for the Resource Center
- VT529/VHEIP (Vermont Higher Education Investment Plan)
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1-800-637-5860
- General Inquiries
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800-642-3177 or 802-655-9602
- Public Affairs & Media Inquiries
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802-793-9729 or 802-542-2240
You may also find the answer to your question on our page of frequently asked questions.
The VSAC building is accessible 8:30 am to 4:00 pm Monday–Thursday. It is closed on Fridays, but VSAC services are available by phone and email.
- Loan correspondence (other than payments)
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VSAC
PO Box 999
Winooski, VT 05404 - Payment address
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VSAC
PO Box 245
Brattleboro, VT 05302-0245If your VSAC loan is in default, please send your payments to us at:
VSAC
PO Box 2000
Winooski VT 05404 - Career & Education Outreach
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VSAC – Career and Education Outreach
PO Box 2000
Winooski VT 05404 - Defaulted Loan Collections Department
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VSAC
PO Box 2000
Winooski VT 05404 - Grants
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VSAC – Grants
PO Box 2000
Winooski VT 05404 - Resource Center
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10 East Allen Street
Winooski VT 05404Map and directions to the VSAC Resource Center (PDF)
Resource Center hours are: 8:30 am-4:00 pm, Tuesday-Thursday
- Scholarships
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VSAC – Scholarships
PO Box 2000
Winooski VT 05404 - Vermont Student Assistance Corporation
- 10 East Allen Street
PO Box 2000
Winooski VT 05404 - Public Affairs & Media Inquiries
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VSAC – Public Affairs
PO Box 2000
Winooski VT 05404
You may also find the answer to your question on our page of frequently asked questions.
- Customer Service on Existing Federal and Private Loans
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info@vsac.org
- New VSAC Student & Parent Loans
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info@vsac.org
- Defaulted Loan Collections Department
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collections@vsac.org
- Financial Aid Professionals
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Visit our Financial Aid Professionals page for contact information.
- Grants
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grants@vsac.org
- Scholarships
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scholarships@vsac.org
- VSAC Publications
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publications@vsac.org
- VT529/VHEIP (Vermont Higher Education Investment Plan)
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VHEIPquestions@VHEIP.org
- General Inquiries
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info@vsac.org
- Public Affairs & Media Inquiries
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publicaffairs@vsac.org
You may also find the answer to your question on our page of frequently asked questions.
Fax
802-654-3765
TDD
800-281-3341 or 802-654-3766
You may also find the answer to your question on our page of frequently asked questions.
The Resource Center in Winooski offers in-person assistance and public-use computers to support training and education.
Resource Center hours are 8:30 A.M. to 4:00 P.M. on Tuesdays, Wednesdays, and Thursdays. The Resource Center is closed on Mondays and Fridays.
A financial aid/loan counselor is available:
- Tuesdays: 9:00am–11:30am
- Wednesdays: 1:30pm–3:30pm
Appointments are highly encouraged and can be scheduled by calling 802-655-9602 or 800-642-3177, emailing a request to ResourceCenter@vsac.org, or by stopping by in person.
We’ll do our best to accommodate walk-ins but please be aware we may need to schedule you for a future appointment.
10 East Allen Street
Winooski VT 05404
You may also find the answer to your question on our page of frequently asked questions.
info@vsac.org
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