A message from VSAC: Our commitment to racial and social justice >
Serving our community is at the heart of all we do. Our Resource Center in Winooski closed, but we remain available and committed to help you navigate all your career and education needs and manage your student loans. Using guidance from the Vermont Department of Health, we're adapting the way we do this to best protect the health and safety of students, families, partners and staff.
Not a VSAC borrower? VSAC can help you determine the steps you need to take on your federal or private loan even if it isn’t serviced by VSAC. Call us at 833-802-8722 and our customer service specialists will help!
If you’ve been impacted by COVID-19, VSAC can suspend your payments: You must contact us, as we aren't authorized to make any changes on your private loans without talking to you! Please call us at 800-798-8722 (Monday–Friday, 8:00am–4:30pm).
Your VSAC federal student loans will automatically be suspended if you're having trouble making payments. However, there are several options available to immediately suspend the payments on your VSAC federal student loans that might be better for you than the automatic suspension we have authority to use. Please call us at 800-798-8722 (Monday–Friday, 8:00am–4:30pm) so that we can discuss the best option for your individual situation.
The CARES Act does not currently include relief for VSAC’s federal student loans or non-federal private student loans. However, VSAC is advocating to have CARES Act benefits extended for all education loan borrowers in the next federal relief package. We’ll provide updated information as these advocacy efforts continue.
If you have defaulted student loans with VSAC and have been impacted by COVID-19, see the options available to you on the Manage Loan Default page.
If you’re experiencing hardship because of COVID-19, please call us at 800-642-3177 (Monday–Friday, 8:00 am–4:30 pm) so we can explore options.
For students entering or continuing in college and training, we've made it easier and faster to apply for funds to help pay the costs.
Auto-renewal: To reduce the paperwork burden for returning students, VSAC is offering to automatically renew the Vermont grant application as well as any renewable VSAC-assisted scholarships that students received in the prior year.
Income adjustments: We're also allowing applicants to use estimated 2020 income (rather than income reported on their 2018 tax returns) to better reflect any changes to employment status as a result of the current crisis.
Check VSAC's calendar of events for more virtual workshops as they develop.